Effective date: August 1 2026
At SEO Candyland, we provide digital marketing services, downloadable digital products, online resources, consulting, website-related services, and other electronically delivered products. Because these products and services are delivered digitally, our refund and returns policy differs from that for physical goods.
No Returns or Refunds After Electronic Delivery
All digital products and services are considered final sale once electronic delivery, access, download, account activation, or service commencement is complete.
After delivery or access has been provided:
- Digital products cannot be returned.
- Payments are non-refundable.
- Services cannot be cancelled for a refund once work has started or deliverables have been provided.
- Refunds are not available for failure to use, change of mind, lack of expected results, or misunderstanding of the product or service before purchase.
Please review the product or service description carefully and contact us with any questions before completing your purchase.
Before Delivery or Work Begins
If you contact us before a digital product has been delivered or before work on a service has started, we may review your request for cancellation or refund on a case-by-case basis. Approval is not guaranteed and depends on the circumstances of the purchase.
Technical Issues or Non-Delivery
If you paid for a digital product or service but did not receive the corresponding delivery email, download link, account access, or service confirmation, please contact us within 24 hours of your purchase.
We will investigate the issue and, where appropriate, provide the missing access, resend the product, correct the technical problem, or offer another reasonable resolution.
Duplicate or Unauthorized Charges
If you believe you were charged more than once for the same purchase, or that a payment was made without your authorization, contact us as soon as possible so we can investigate and, where appropriate, correct the issue.
Service Results
SEO, advertising, consulting, website, and other digital marketing services involve factors outside of our control. We do not guarantee specific rankings, traffic levels, leads, sales, advertising results, revenue, or other business outcomes unless a written agreement expressly states otherwise.
Consumer Rights
This policy does not limit any rights or remedies that cannot legally be excluded under applicable consumer protection laws. If you believe a legal exception applies to your purchase, contact us with the relevant details so we can review your request.
Contact Us
For questions about this Refund and Returns Policy, please get in touch with us:
SEO Candy Land
Website: https://seocandyland.com
Email: support@seocandyland.com
We reserve the right to update this Refund and Returns Policy when necessary. Any changes will be posted on this page with an updated effective date.